Support

Last updated 20 October 2026

Email [email protected]. A real person reads it and replies within one business day. Billing and refund requests are handled first.

To make it fast, include

• the email address you used at checkout;
• which product or charge you are asking about;
• what you expected to happen and what happened instead.

I want a refund

Every product has a 30-day money-back guarantee and you do not need to give a reason. Email us, or open a ticket with Explodely at https://help.explodely.com/support/tickets/new. Refunds go back to the original payment method, and your bank normally takes 5 to 10 business days to post it. Each charge can be refunded separately. Full details on the Refund Policy page.

I cannot get into the member area

The member area is at https://phonecashai.com/members/. Enter the email address you bought with on the sign-in screen. Access is kept in your own browser, so if you switch browser or device, use private browsing, or clear your browsing data, you will be asked to sign in again. If it still will not open, email us and say which device and browser you are using.

My checklist progress or commission entries disappeared

Your checklist ticks and tracker entries are saved in your own browser on your own device, not on a server. Clearing your browsing data, private browsing, or moving to another browser or device will show you an empty copy, and we have no backup to restore. The tracker has a CSV export button — use it now and then if the entries matter to you.

What is my charge on my statement?

Payments are processed by Explodely, the payment gateway, so charges appear on your statement under Explodely, not under Phone Cash AI. The membership is a one-time $37 charge. Each optional upgrade is a separate one-time charge. Nothing renews and there is no subscription to cancel.

I was charged for something I did not want

Email us with the email address you used at checkout and tell us which charge. Every upgrade is optional, and every charge is covered by the 30-day guarantee, so we can refund it.

Questions about the affiliate programs

The 13 programs listed in the member area are free to join and are run by independent third-party companies. Applications, approvals, commission rates, payout schedules and account problems are handled by those companies under their own terms — we are not affiliated with them and cannot act on your account with them. For anything to do with your application or your commissions, contact that program directly. For questions about how to use our guide or lessons, write to us.

What we cannot help with

We cannot promise you will earn anything, tell you what you will earn, or give legal, tax or financial advice — see the Earnings Disclaimer.

About us

Phone Cash AI is a private company. It is not a government agency and is not affiliated with any government entity, bank, employer or payment processor, with any social media platform, or with the third-party affiliate programs listed in the member area.